Job
Title: |
Phone Banking Officer |
| Position
Summary: |
|
Phone Banking Officer should be responsible to handle Customer Queries of Bank Credit Cards Customers. He/She will ensure Proper handling of Customers Problem & do up selling of financial Products.
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| Industry
name : |
Banking |
| Organization
: |
Subsidiary of MNC Bank in Dubai |
|
Position : |
Phone Banking Officer |
| Work
experience (no of years) : |
Atleast 6 month of Experience in Inbound Process |
|
Salary : |
Aed 3500 (INR-42K) +Incentives |
| Age
: |
Below 30yrs |
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Location: |
Dubai |
| Qualification: |
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Graduate / MBA:Any University / Institute |
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| Skill
& Compentancies: |
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Having Good Communication Skills
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Good Personality
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| Key
Responsibilities: |
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Efficient to handle Inbound Queries of Customers
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Taking Care of Inbound Sales.
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Have to do Up-selling and Cross Selling.
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Handling Customer escalations.
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Preparing the MIS.
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Providing Service to Customer for their Credit Cards.
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Talking, serving and satisfying the Customer.
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Providing Proactive Service to ensure Customer satisfaction.
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Ability to work under high levels of pressure in an environment of constantly changing priorities.
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Ensuring to meet the service and quality standards specified by client
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| Job
Reference No : |
SBS/Banking/Phone Banking |
| Send
Resume E-mail ID: |
Deepti.mahindru@sbsjobs.com |
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Apply
for this job in one of the following
ways:- |
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