Job
Title: |
PHONE BANKING EXECUTIVE |
| Position
Summary: |
|
Phone Banking Officer should be responsible to handle Customer Queries of Bank Credit Cards Customers. He/She will ensure Proper handling of Customers Problem & do up selling of financial Products.
|
|
| Industry
name : |
Banking |
| Organization
: |
Subsidiary of MNC Bank in U.A.E |
|
Position : |
PHONE BANKING EXECUTIVE – CREDIT CARDS |
| Work
experience (no of years) : |
1-3 years |
|
Salary : |
AED 3500 (INR 42K) p.m. |
| Age
: |
Upto 29 |
|
Location: |
UAE |
| Qualification: |
|
Graduate : Any University |
|
| Skill
& Compentancies: |
|
• Ability to work under pressure and meet tight deadlines.
|
|
• Strong presentation, communication and inter- personal skills
|
|
• Team - Coordination and delegation.
|
|
| Key
Responsibilities: |
|
Efficient to handle Inbound Queries of Customers
|
|
Taking Care of Inbound Sales
|
|
Have to do Up-selling and Cross Selling.
|
|
Handling Customer escalations.
|
|
Preparing the MIS.
|
|
Providing Service to Customer for their Credit Cards.
|
|
Talking, serving and satisfying the Customer.
|
|
Providing Proactive Service to ensure Customer satisfaction.
|
|
Ability to work under high levels of pressure in an environment of constantly changing priorities.
|
|
Ensuring to meet the service and quality standards specified by client
|
|
| Job
Reference No : |
SBS/ banking / Phonebanking |
| Send
Resume E-mail ID: |
shalu.pruthi@sbsjobs.com |
| |
Apply
for this job in one of the following
ways:- |
|
|
|
|
|
|
