Job
Title: |
Counter Service Manager -Teller Supervisor |
| Position
Summary: |
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Counter Service Manager will be responsible for managing a team of Counter Service Specialists and handle the Branch counter area in a risk free and customer friendly manner, ensuring adherence by counter staff to policies and processes whilst striving to minimize operational losses.
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| Industry
name : |
Banking |
| Organization
: |
It is a well known Local Bank in U.A.E |
|
Position : |
Counter Service Manager |
| Work
experience (no of years) : |
4-6 years as a teller into Banking industry |
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Salary : |
Best to Industry |
| Age
: |
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Location: |
Dubai |
| Qualification: |
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MBA/GRADUATE: Premier Institute |
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| Skill
& Compentancies: |
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Counter-related Functions.
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Cash Management.
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Suspense/Wash accounts & G/L Booking & liquidation.
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Drafts & Remittances.
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Fair Knowledge of RBG.
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Extensive Knowledge of all counters related and dependent process.
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Clearing & Collections.
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System & Process of the area.
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| Key
Responsibilities: |
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Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedure.
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Reduce wait time and serve time by efficient processing of all transactions.
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Manage customer expectation for each interaction and ensure adherence to basic service standards set by business.
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Eliminate risk of cash differences by diligently enforcing, controlling and monitoring the cash transactions processed and ensure accurate delivery of cash to customers .
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Provide Continuous feedback to branch operations on process adherence any observed inconsistencies at the counter through branch monthly exception Reporting Mechanism.
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Ensure all branch GL Lines monitored, balanced and reconciled as per guidelines.
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Maintain Tight control on all branch sundry and suspense & income accounts and prepare/report monthly statements to branch operations.
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Manage a team of counter service specialists.
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Internal and external auditors for satisfactory audit ratings.
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| Job
Reference No : |
SBS\Banking\Counter Service Manager |
| Send
Resume E-mail ID: |
Shalu.pruthi@sbsjobs.com |
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Apply
for this job in one of the following
ways:- |
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